Six weeks ago I announced a brand new product from DevExpress, a crash reporting tool codenamed DevExpress Logify, and invited customers to apply for the initial beta. I can report that the beta so far has been a success: we’ve been able to validate our expectations about the kinds and rates of crash reports third-party applications might produce, and have started fine-tuning our logging servers and reporting subsystems. That work continues (and I dare say will never stop), but we are getting very close to release.
In this post I would therefore like to expand on the pricing structure we’ve decided on for Logify. In essence, customers will be able to purchase one of several service bands or levels of Logify tooling.
Firstly, we will be providing a 30-day trial of the product for new users. This gives those customers the ability to test Logify and the various clients, see what it can do, and even more importantly provide an estimate of how many logs their applications produce.
Secondly, here are the various levels, and the pricing list for each. All levels provide for the use of all platform client libraries (currently: .NET, JavaScript, and node.js), a general template for notifications, predefined rules for automatically ignoring certain exceptions, and the ability to read and use map files for JavaScript applications (a.k.a. “unmapping”).
Starter level: $50/month. This level has a limit of 30,000 reports per month, for up to 20 application keys, and allows for customized settings.
Standard level: $150/month. This level raises the report limit to 300,000, for up to 100 application keys, and allows for customized notifications and provides access to all the auto-ignoring settings.
Premier level: $300/month. This level includes: up to 500,000 reports per month, unlimited application keys, attachments, minidumps, and a programming API.
Of course, should you have requirements for even greater customizations, or a greater report count, please contact us for some custom pricing.
During this transitory period as we make the final preparations for release, we would still encourage you to apply for the beta, especially as we have now published the proposed pricing structure. Remember: In order to join the beta we will need to understand the basics of your application, what devices and run-times it runs on, the competency of your user base, and so on. If you wish to be considered for the DevExpress Logify beta, please contact us by email (support@devexpress.com), with a subject line of “Logify Beta”, and we’ll follow up with a short questionnaire.